Tips for you: How to Say No ๐Ÿ˜Š

November 27, 2020

Hope you've been having a great week! As part of our helpful tips content, here's a good one based on my customer discovery interviews!

How to say no! Busy people in hybrid roles often get a lot asked of them. If you've experienced this, and need some help learning how to say no, here are some tips:

  1. Cushion it with kindness or a compliment. ๐Ÿ˜Š

A favorite of grandmothers everywhere, this is the classic โ€œI love you, but no.โ€ The idea is to give the recipient a few words to feel good about despite the rejection, like so:

Example: This sounds like a great opportunity, but I have to pass. Thank you for considering me!

Example: Your proposal is intriguing and Iโ€™m glad you brought it up, but itโ€™s not a good fit for us.

That last phrase borrows from a longtime contributor to the venerable New Yorker, John McPhee, whose turndown of choice was as mild as it is brief: โ€œNot for us.โ€

2. Offer an alternative. ๐Ÿ™‹๐Ÿปโ€โ™€๏ธ

While your answer might be no, in the interest of courtesy, occasionally youโ€™ll want to help out the recipient in some other wayโ€”by suggesting another time or a different option, perhaps.

Telling people no is an essential part of life. While you donโ€™t always have to offer the recipient a Plan B or an explanation, itโ€™s often worth taking the time to express yourself kindly.

3. Just say it. Say it out loud. "No." ๐Ÿ˜ฌ

You got this! Keep up the good work!

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